Privacy Policy

Personal data collected includes information provided during registration, account verification, and use of services. This may consist of name, date of birth, address, email, telephone number, payment details, and transaction history. Data is collected to enable account creation, verify identity, process transactions, comply with legal obligations, and improve service quality.

The operator implements technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. All data is stored securely and accessed only by authorized personnel.

Users have the right to:

• Access their personal data held by the operator
• Request correction of inaccurate or incomplete information
• Request deletion of personal data, subject to legal and regulatory obligations
• Withdraw consent for data processing where applicable
• Lodge a complaint with the relevant data protection authority

The processing of personal information complies with applicable data protection legislation in Denmark, including regulations governing the collection, storage, and use of personal data by online gaming operators.

Personal data is used for the following purposes:

• Account Management: To create, maintain, and administer user accounts, verify identity, and ensure compliance with age and jurisdiction restrictions
• Transaction Processing: To process deposits, withdrawals, and other financial transactions securely and efficiently
• Service Improvement: To analyze user behavior, preferences, and feedback in order to enhance platform functionality and user experience
• Marketing Communications: To send promotional offers, newsletters, and updates about services, products, and events, subject to user consent and preferences
• Analytics and Reporting: To generate statistical data, monitor platform performance, and prepare reports for internal and regulatory purposes
• Compliance and Legal Obligations: To fulfill requirements under gambling regulations, anti-money laundering laws, and other applicable legislation

All processing activities are conducted lawfully, transparently, and only for the purposes outlined. Users may withdraw consent for marketing communications at any time by adjusting account settings or contacting customer support.

Users may access, review, and update their personal information at any time by logging into their account and navigating to the account settings section. To request correction or deletion of personal data, users may contact customer support through the available communication channels.

Requests for data correction or deletion will be processed promptly, subject to verification of identity and consideration of legal or regulatory obligations that may require retention of certain information. The operator reserves the right to retain data necessary for dispute resolution, fraud prevention, or compliance purposes.

By using the platform, users consent to security checks, identity verification procedures, and the processing of payment data by authorized payment service providers. These measures are necessary to ensure the security and integrity of transactions and to comply with applicable financial regulations.

The platform is intended exclusively for individuals aged 18 years or older. The operator does not knowingly collect or process personal data from individuals under the legal gambling age.

The operator cannot independently verify the age of users without appropriate documentation. Users are required to provide accurate information during registration and to comply with age verification procedures. False representation of age constitutes a breach of the terms and may result in account suspension or closure.

If a parent or guardian becomes aware that a minor has provided personal information to the platform, they should contact customer support immediately. Upon verification, the operator will delete the personal data of the minor from its systems without undue delay.

Personal data may be processed, stored, or transferred to locations outside Denmark where the operator’s partners, service providers, or data processors are located. These transfers are necessary to provide services, process transactions, and fulfill contractual obligations.

By using the platform, users consent to the transfer of their personal information to countries that may have different data protection standards than those applicable in Denmark. The operator ensures that all partners and service providers adhere to appropriate confidentiality and security standards, and that adequate safeguards are in place to protect personal data during international transfers.

Confidentiality agreements and data processing agreements are established with all third parties handling personal information to ensure compliance with applicable data protection regulations.

This disclaimer may alter the scope or legal effects of certain provisions within this Privacy Policy. The disclaimer applies when the user accepts the policy through registration, account creation, or continued use of the platform.

The operator reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of significant changes through email or platform notifications. Continued use of the platform following such changes constitutes acceptance of the updated policy.

Nothing in this policy shall limit the operator’s liability for fraud, gross negligence, or any liability that cannot be excluded or limited under applicable law.

Cookies are small text files stored on a user’s device when visiting the platform. They are used to collect and store information about user preferences, browsing behavior, and interactions.

The platform uses cookies for the following purposes:

• Statistics: To gather data on website usage, traffic patterns, and user engagement
• Behavior Analysis: To understand how users navigate the platform and identify areas for improvement
• Personalization: To remember user preferences, language settings, and account information
• Service Improvement: To optimize platform performance, functionality, and user experience

Cookies are retained for a period of one year from the date of placement. Users may manage or disable cookies through their browser settings, although this may affect the functionality and performance of the platform.

By accessing, registering, or using the platform, users confirm that they have read, understood, and accepted the terms of this Privacy Policy in full. This acceptance constitutes a legally binding agreement between the user and the operator regarding the collection, processing, and use of personal information.

The current version of this policy, as published on the platform, prevails over any previous versions. Users are encouraged to review the policy periodically to stay informed of any updates or changes.

If users do not agree to the terms of this policy, they should refrain from using the platform and contact customer support to request account closure and data deletion.

Personal data may be shared with third parties in the following circumstances:

• Legal Obligations: When required to comply with applicable laws, regulations, court orders, or governmental requests
• Dispute Resolution: To resolve disputes, enforce agreements, or protect the rights, property, or safety of the operator, users, or others
• Service Providers: To enable trusted third-party service providers to perform functions on behalf of the operator, such as payment processing, identity verification, customer support, and data analytics

Where possible, third-party recipients are listed on the platform. If not listed, users will be informed of the purpose and scope of data sharing. By providing personal information, users consent to its disclosure to third parties as described in this policy.

All third parties are required to handle personal data in accordance with applicable data protection regulations and to maintain appropriate confidentiality and security measures.

The platform may contain links to third-party websites, services, or resources that are not operated or controlled by the operator. These external sites have their own privacy policies and terms of use.

The operator is not responsible for the privacy practices, content, or security of third-party websites. Users are advised to review the privacy policies of any external sites they visit and to exercise caution when providing personal information.

The inclusion of links does not imply endorsement, approval, or affiliation with the linked websites or their operators.